Shipping & Returns

Shipping
  • All packages ship via USPS with delivery confirmation.
  • Insurance is available at the buyer's expense.
  • Orders usually ship within 72 hours
  • Items are held for 10 days before being re-listed
  • If paying via Paypal, orders must be shipped to a CONFIRMED Paypal mailing address.
    • Your order will ship the address provided by Paypal, not the one entered at RoboticPlanet
  • To calculate shipping costs, add items to the shopping cart (login not required), go the Shopping Cart link now visible at the top of every page, click the Estimate Shipping button, then proceed to fill in shipping details.
  • International
    • Default shipping options are Priority or EMS.
    • First Class shipping is available for most orders valuing less than $30 USD before shipping costs are added. Please submit your order by email for further information.
    • International First Class packages will likely ship early on Saturdays. Orders placed after that will ship the following weekend.
    • Customs forms are always marked with accurate contents and value.
    • The package recipient is responsible for all import and customs fees.
    • I do not ship to Italy, Peru or Chile
Returns

Returns are considered only for items inaccurately described. Should a product be grossly misrepresented, the customer will be instructed to provide images of the item in question and then return the item unless another resolution is reached. A refund will be issued or replacement product shipped only after the misrepresented item is received by RoboticPlanet.

Refunds

A refund will be provided via the same method in which payment is received. Out of stock and items returned for being sold as inaccurately described will receive a full refund. Refunds sent for combined shipping across multiple orders, or cancellations at the buyer's request will be refunded in full, less payment processing fees (ie Paypal, 3.5% + $0.50).

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